Can The Optimum App Control My Cable Box

Turn every screen into a TV with the Optimum TV app, designed for Optimum TV subscribers. Enjoy your favorite live TV while on the go plus, manage your DVR recordings and browse our extensive On Demand library from any room in your home, all on the app.

Features:
Sleek new interface and easier content discovery.

Watch:
• Watch Live TV and browse your your entire TV guide and channel lineup
• Browse and access our On Demand library directly from the app
• With the TV to GO feature, watch programs from top networks anytime, anywhere
• Use the floating video player to watch content while browsing other sections of the Optimum TV app
• Use Airplay to watch content from your mobile device on your Apple TV and select smart TVs

Record:
• Schedule and manage your Cloud DVR recordings
• View your scheduled and recorded lists
• Manage scheduled and recorded programs

Control:
• Use your device as a virtual remote control for your Optimum TV box
• Voice search for content by actor, director, title, genre or keyword
• Set up parental controls to restrict what your child can watch through the Optimum TV app
• Turn on features like Closed Captioning and SAP

Requirements:
• Available content and features are based on your current programming package and premium service. Not all content is available to stream at this time.
• An Optimum ID and Password
• A WiFi or internet connection. Some features only available while connected to Optimum Internet at home
• Visit optimum.net/app for more information

*Some features not available in all areas.

Privacy Policy: https://www.optimum.net/pages/PrivacyExisting.html
Terms of Use: https://www.optimum.net/pages/Terms/Optimum-App.html

What's New

Thanks for using the Optimum TV app! We're constantly working to provide you with the best app experience.

In this update, we've:

* Added a "Watch Channel" button to the program info page of future airing programs – letting you watch what's streaming live on that channel
* General bug fixes and performance enhancements

To ensure you always have the latest version, please turn on auto-updates.

You're reviews and feedback are important to us. If you are enjoying the app, please consider leaving a review or rating! For support or suggestions, you can reach us at optimum.net/chat or suddenlink.com/chat.

Ratings and Reviews

4.0 out of 5

6.1K Ratings

Live TV stopped working - FIXED!

UPDATED REVIEW — thanks to Greg in AppSupport, my issue has been fixed and the app is working properly now. Thanks so much. My problem turned out to be more of an account management issue, rather than a software problem. I have separate billing accounts for my Internet service and cable TV.

ORIGINAL REVIEW — When I first installed this app, I could view all of my cable channels. That functionality recently stopped working, and the app shows a message saying that it cannot connect to my WiFi network. I double- checked my router, and I also deleted and reinstalled the app. Still having the problem. I recently updated to IOS 14.4 — could that be the cause of this problem? Please fix this ASAP!

Hi, we can take a look at the app connection issue. Please email us at AppSupport@AlticeUSA.com with the following information: Error message along with error code, App version, User ID, Network (In-home wifi / Out of home wi-fi / Cellular), Date/Time of the error (Approximate), Device Model and OS, and a screenshot (if available).

Awful - Developers need to use KISS method - new and pretty does not equal better

Where do I begin? The Guide needs to be resimplified and if you're looking for a show that's coming on in the next half hour, allow us to switch to that channel from the guide wherever we are on the time schedule. When going back to the guide after looking at a show's details, go back to where we left off, not the beginning! How hard is that concept? When searching, need to sort by most recent first, regardless of the channel. Why are you listing shows scheduled a week away before those on today or tomorrow? In short, perhaps some user input before implementing this app would have been a good idea. Once again, Optimum shows its disregard for its customers. Always feel like Optimum is shoving whatever suits them down our throats making us feel like pennies waiting for change. UPDATE: Based on my review which echoes that of others and vice versa, the developers have no interest in what the user needs/wants may be. Ready to cut the cord soon anyway. So much good content available in streaming services for a better price. For what we pay for cable, a useful app is minimally expected.

Worthless for steaming video via lightning connector

The old app was nothing to rave about but it was functional. One of the nice features that you could connect a HDMI to lighting connector to your iPad and connect it to a monitor or TV and view it on a larger screen. This eliminated the need for an extra cable box. Well the new app now conveniently does not out video but only audio deeming this app unusable for that feature. Just another way for optimum to screw its customers again and requiring you to have to get another cable box as if we are not paying enough for service already. This was the single best feature I liked and now its gone. Maybe it's time to switch providers after 28 years. Seems like price continues to go up and more and more features are removed. Recently they removed the mcAfee Antivirus they offered for free and now will charge you for that service. No reduction in price but an overall price increase. Not we lost the features of the app. What's next.

Hi there. I understand your frustration. The legacy Optimum app and the new Optimum TV app are available to view live TV from the mobile device only. To watch live TV on a TV a cable box is required. If you have any other issues with the new Optimum TV app, send us an email to AppSupport@AlticeUSA.com with details so we can assist you further.

App Privacy

The developer, CSC Holdings, LLC., indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Purchases
Contact Info
Search History
Identifiers
Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

CSC Holdings, Inc.

Size

35.4 MB

Category

Entertainment

Compatibility

iPhone: Requires iOS 13.0 or later.

iPad: Requires iPadOS 13.0 or later.

iPod touch: Requires iOS 13.0 or later.

Age Rating

12+ Infrequent/Mild Sexual Content and Nudity

Copyright

Price

Free

App Support
Privacy Policy

Supports

Family Sharing

With Family Sharing set up, up to six family members can use this app.

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